Anecdotes from the Field
A project lead heard ‘yes’ repeatedly in status calls with a Japanese partner. Training taught that ‘yes’ can mean acknowledgment, not agreement. After asking clarifying questions, timelines improved. Share your own moment when meaning differed from words.
Anecdotes from the Field
A sales manager in Mexico prioritized unhurried coffee chats over rapid slides. Trust deepened, details followed. Training reframed patience as progress. Comment with a time when relationship-building beat efficiency and still delivered strong outcomes.